Toolkit user oriented design

This project (client: Netherlands Agency for Energy and the Environment, Novem) was aimed at developing a toolkit on CD-rom for professional designers in order to disseminate knowl-edge about user behaviour and preferences resulting in energy saving of electrical appliances. The toolkit offers:

Tips for (re)design electrical appliances.
Methods to gain insights in users logic and perceptions.
Checklists for each design phase.
Case studies of good design.